The showroom can help you finalise the details: your stove, design and dates for any building work and the flue and stove installation. Each job is different (from designing hearths and fireplaces to talking to conservation officers) and Sally and Roy are there to do the planning and chasing for you, making sure everything goes smoothly.
On the day, be assured that Steve and his team are considerate and tidy and will treat your home as carefully as their own. When they have finished, they will light and commission your stove, set it up for it for optimum performance and explain to you how to use your particular model most efficiently.
Should you need more help on using your stove, or a reminder come the winter, the showroom is always happy to help. They can also advise you on all aspects of burning – such as wood (species, storage and supply) and technical gadgets and accessories you might like for your stove.